Case Study



The client had inconsistent job descriptions across the organization that lead to inequity in pay and job titles.


HCSC developed a customized, comprehensive Job Description framework that outlined position responsibilities at both the organizational and functional levels. Organizational job responsibilities directly align with the corporate values and clearly outlined specific behaviors at each job level throughout the organization. Functional job responsibilities aligned individual scope and accountability across all functional areas and created a mechanism for customization within each functional area.

Value Created

HCSC created a process that allowed Senior Leaders to consistently evaluate jobs and promotions based on a standardized framework. Employees have a clear idea of what is expected at each job level and can proactively develop necessary skills.